Shipping Policy
Processing Time
We know how exciting it is to get new gear, so we work hard to ship your order as quickly as possible!
Your order should be packed and ready to go within 2–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Rates
All orders ship from Canada using Purolator. Shipping costs are calculated automatically at checkout based on your location and the weight of your order.
Tracking
Every shipment includes a tracking number, which will be emailed to you once your order is on its way.
Customs & Duties
For International and US customers: Please note that your order may be subject to customs or import charges. These costs are beyond our control and are the customer's responsability.
Delays
While we do our best to ensure fast delivery, occasional delays may occur due to carriers, customs, or other factors outside of our control. If your order takes longer than expected, please contact us and we’ll assist you in tracking it down.
Missed Delivery
If you select a transporter that requires someone home for delivery and the product gets send back to us after their allowed attempts, no refund can be given.